Last updated: 28 September 2026

Golden Scarab for Tourism Investment is committed to protecting the privacy of its clients and website visitors. This policy explains what personal data we collect, why we process it, with whom we may share it and the rights you have in relation to it, in line with Egypt's Personal Data Protection Law No. 151 of 2020 and its executive regulations.

1. Data Controller

Golden Scarab for Tourism Investment, a tourism marketing and hotel management company, with its office at 17 Street 306, New Maadi, Cairo, Egypt. Email: goldenscarab2030@gmail.com.

2. Data We Collect

a. Information you provide through booking and inquiry forms

full name, email address and phone or WhatsApp number;
nationality, where it is needed to price or deliver a service;
travel or stay dates and the number of adults and children;
any special requests or notes you choose to share;
passport details, only when a specific service requires them, such as flight bookings or outbound programmes.

b. Newsletter

Your email address when you subscribe to our newsletter.

c. Technical data

Your IP address and basic technical information, used solely for security, spam and abuse prevention.

3. Purposes of Processing

responding to your inquiries and preparing quotations;
arranging, confirming and coordinating the requested services with suppliers;
managing payments and invoices and meeting accounting and legal obligations;
contacting you about your bookings and any changes to them;
sending our newsletter and offers to subscribers;
protecting the website and preventing fraud and misuse.

4. Legal Bases

Performance of a contract: to process booking requests and deliver the services you ask for;
Consent: for newsletter subscriptions, which you may withdraw at any time;
Legal obligation: to keep accounting and tax records;
Legitimate interests: to secure the website and prevent abuse, without overriding your fundamental rights.

5. Sharing Your Data

We do not sell or rent your personal data. We share it only to the extent necessary with:

the suppliers needed to deliver the service you have booked, such as the hotel, airline, transport company or licensed operator;
the payment gateway, to process payments;
public authorities, where required by law or by an order of a competent authority.

6. Payment Card Data

Card details are entered on and processed solely by the secure third-party payment gateway. We never see or store your card data on our systems; we only receive a notification of the payment result from the gateway.

7. Cookies

Our website uses only essential cookies required for it to work securely:

a session cookie to maintain your browsing session;
a CSRF security token to protect forms against forged requests;
your language preference.

We do not use advertising trackers or third-party marketing cookies.

8. Data Retention

Booking and payment records: for as long as required by accounting, tax and legal obligations;
Inquiries that do not lead to a booking: approximately 24 months, after which they are deleted or anonymised;
Newsletter: until you unsubscribe;
Passport details: only for as long as needed to deliver the service and meet related legal requirements;
Security technical data: for a limited period in line with security needs.

9. Security

We apply appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), access restricted to authorised staff on a need-to-know basis, protection against forged requests and abuse, and regular system updates. However, no transmission of data over the internet can be guaranteed to be completely secure.

10. Your Rights

Under Personal Data Protection Law No. 151 of 2020, you have the right to:

know what personal data we hold about you, access it and obtain a copy;
have inaccurate data corrected, completed or updated;
request deletion of your data, unless we are legally required to retain it;
object to or request restriction of processing where the law allows;
withdraw your consent at any time, without affecting the lawfulness of prior processing;
unsubscribe from the newsletter using the link in every email or by contacting us.

To exercise any of these rights, please email goldenscarab2030@gmail.com. We may ask you to verify your identity before acting on your request. You also have the right to lodge a complaint with the competent Personal Data Protection Centre in Egypt.

11. Children

Our website is not directed at children and we do not knowingly collect data directly from minors. Details of children travelling, such as name, age and passport details where required, are provided by the parent, guardian or lead booker and are processed solely to deliver the service.

12. International Transfers

When you book outbound programmes or services abroad, some of your data may need to be transferred to suppliers outside Egypt, such as hotels and airlines in the destination country. Such transfers are limited to the data necessary to deliver the requested service and are made in accordance with the applicable legal safeguards.

13. Changes to This Policy

We may update this policy from time to time and will publish the revised version on this page with an updated "Last updated" date. Where changes are material, we will take reasonable steps to let you know.

14. Contact Us

For any question about privacy or your personal data, please contact us at goldenscarab2030@gmail.com or write to us at 17 Street 306, New Maadi, Cairo, Egypt.

Privacy Policy